Things are changing for virtual support providers this year. Whether you call yourself a Virtual Assistant, Online Business Manager, Social Media Manager, Pinterest Manager, Graphic Designer, Web Designer or something else, if you provide virtual support to online entrepreneurs then these four changes I’m sharing with you below are things you NEED to know about. Because if you can adapt with the changing marketplace, then you can set yourself up for continued success moving forward (or even set yourself up for success for the first time). Here are the four things you need to know about running an online virtual support business in 2020 (and beyond). Clarity is QUEEN. With the rise in education about and accessibility of online business, we’re seeing two things. More coaches than ever NEED support and also more providers than ever OFFER support. If you want to stand out in a seemingly saturated marketplace (so you can sign more clients and book out your business), you need to be 110% solid in your business foundations. Having clarity here is how potential clients know what you offer and why you’re the *right* hire for their business. These look like: Your offerings. Your role. Your results. Your
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From 0 clients to a roster full of DREAM clients in 4 short months
I was on a client call the other week with a client who completely booked out her roster (with DREAM clients, btw) within 4 short months of opening the doors to her business. Soooo, how’d she do it? It takes, intention, introspection and flat-out WERK to get a roster full of dream clients who leave you loving the work you do, the people you serve and the income you make. And the very FIRST thing you need to do to get to this place yourself is probably going to surprise you. Because while I’m normally helping my clients make things less about them (and more about the client and the client support experience), if you REALLY want a roster full of dream clients, then you have to start with YOU. 4 ways to book out your biz with a roster full of dream clients 1. Get crystal clear on what you want. You have to get super clear about what you want BEFORE you say yes to any more clients. After all, a dream client for you is different than a dream client for me is different than a dream client for Sally Sue, right? You need to be crystal
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Why Businesses Fail
Before starting a super successful VA biz that morphed into a super successful OBM biz that then morphed into the super successful coaching biz I have now, I started 3 businesses (that all failed massively). I was a yoga teacher 🧘 I joined a MLM for a hot minute 🙋♀️ I was a health coach too 🍎 … And all three crashed and burned for the exact. same. reasons. #pleaselearnfromme What I realized when I reflected on these three businesses is that the same reasons I crashed and burned are the same reasons SO many women start VA, OBM and SMM businesses and never get them truly off the ground. So, that’s what we’re talking about. The 4 reasons I failed in business (and what to do to create success instead). 4 reasons my businesses failed (& how to be successful in YOUR biz) 1. I was always engineering smallness. I was consistently afraid to take up space or take a stand for anything. I was afraid to talk about the biz, afraid to sell and, essentially, afraid to do anything that required me to truly show up and take a risk. My three businesses made little to no money
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4 mistakes that will stunt your growth as a VA, OBM or SMM
When you’ve set a goal to make more money or scale your done-for-you biz, it’s natural to look at strategies that will help you get more clients or bring on more team members. However, before you consider adding anything to your business, you need to make sure your foundation is operating at full capacity. Meaning, you need to make sure you’re not falling prey to these 4 (seemingly small but actually very large) mistakes that will hold back your done-for-you biz. These are 4 things I see keeping VAs, OBMs and SMMs stuck. If you want more balance in your biz, more ease while you scale and more fun in your day-to-day, then be sure you’re not making these 4 mistakes! 1. You don’t track and bill ALL your working time. Y’all, I can’t even tell you the number of times I’ve been on a discovery call with a potential client and they either don’t know how many hours it takes to deliver a service package or they don’t know how many hours they work for each client each month. Here’s why this is a problem that can massively stunt the growth of your biz. If you don’t have the
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How to build a profitable and sustainable business as a VA, OBM or SMM
If you want to be in business this time next year (and you probably do because #money and #life), then you need to make sure what you’re doing TODAY is creating a sustainable and profitable business foundation that will also support you TOMORROW. Meaning, you need to make sure you’re implementing strategies that not only bring in more money (and help you scale over time) but that ALSO protect your happiness and impact for the long haul. You want to set yourself up with a business foundation that supports you financially AND lifestylely. (Let’s pretend that’s a word, k? One that means all the desires you have to live your most magical life are being met too!) So, without further ado, here are the 4 best ways to build a profitable AND sustainable business as a VA, OBM or SMM! How to build a profitable and sustainable business as a done-for-you service provider 1. Always be selling. If you want to be in business this time next year (& you want even MORE income coming in the door!), then you need to make sure you’re selling ALL the time like your business depends on it. (‘Cause, sister? It does!) Here
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The 4 reasons you aren’t signing more clients in your VA, OBM or SMM biz
As a mentor for done-for-you service providers, I see ALL the ways in which we keep ourselves stuck. And without fail MOST of the ways in which we keep ourselves stuck have to do with sales. Meaning, I see all the reasons VAs, OBMs and SMMs aren’t signing more clients and making more money in their businesses. And I KNOW how defeating a place this can be since you feel like you’re doing #allthethings without seeing #alltheresults. So, if you find yourself wishing and praying you could sign another client — like yesterday — then settle into a comfy chair and grab a hot cup o’ joe. We’re chatting about the FOUR reasons you aren’t signing more clients in your done-for-you biz. The best part? To change that, all you gotta start doing is the opposite! The 4 reasons you aren’t signing more clients in your VA, OBM or SMM biz 1. You aren’t persistent enough. If you want to make more sales, sign more clients and increase the income in your biz, then you gotta pull out your laptop, open your inbox and get to craftin’ a pretty little follow-up note. ‘Cause the #1 reason you aren’t signing more
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How to stand out from the competition in your VA, OBM or SMM business
Often, when you apply for a job, respond to a pitch for hire or find yourself tagged in a post looking for recs, you need to quickly and clearly respond and set yourself apart from your competition. Essentially, you gotta make yourself look like the BEST candidate for the job (because we know you are 😉). Well, there are 4 really important things you need to make sure you do as you hit reply and pitch yourself if you want to land the client. 4 ways to stand out from the crowd and make sure YOU get the job 1. Do. Your. Research. When pitching yourself for a job, make sure you clearly understand what the potential client is looking for and make sure you speak to those points whenever you reach out to throw your name in the hiring hat. Whether you’re responding to a FB post, submitting a job application or sending an email… make sure you’ve done your research and know *exactly* what the client wants. Then, communicate why you’re best human for the job. I saw this play out in a BIG way as I was going through applications for the beta round of my program,
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The REAL truth about growing a VA, OBM, or SMM business to 6 figures with sustainability and balance
Look, sister. I know you want financial freedom. I ALSO know you want to knock this biz outta the park and make bank. But also also? You need to make sure your biz is sustainable long-term. Aka, you don’t want to be consistently overwhelmed or burnt out and you DO want to make sure you bring some balance to your life. And the very 1st place you gotta do that? —> Outsourcing. We need to be really clear about the fact that there is a maximum amount of hours you can (and want to) spend in your biz doing work. Meaning, in order to keep yourself sane AND grow your bank account, you’re gonna have to let some shit go. Maybe the first place you outsource is in your biz. (That’s what happened to me and my first team member was something that majorly propelled my biz forward!) Or maybe the first place you outsource is at home… and you hire a house cleaner, laundry service, grocery delivery, or childcare. Either way, you CANNOT do it all on your own. All of the people you’re idolizing on social media and all of the big businesses you admire? This is what
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The Fastest Way to Reach Your Big Business Goal
I work with online virtual business owners every day, and one of the more common ways I support them around reaching their business goals is by curtailing their shiny object syndrome (or squirrel-itis as I like to call it). Not sure what shiny object syndrome looks like or if you’ve got it? Here are a few example scenarios from my home girl Jen the VA who is working on scaling her biz to 5K months: Instead of staying the course and seeing a marketing plan through for at least 90 days to see max results, Jen keeps squirreling by: joining a MLM launching a new offer when her last offer isn’t fully booked re-doing her website (again) updating all of her website copy (again) signing up for 12 courses downloading all the opt-ins listening to all the podcasts changing her title changing her niche You get the picture, yes? Now, this isn’t to say that updating a website is always a bad idea or that taking an online course is always a bad idea or that listening to podcasts is always a bad idea. They’re not. It’s only a bad idea when it’s keeping you safe and small, and from
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3 Steps to Happier Clients + Better Boundaries
I don’t know a single business owner who hasn’t experienced boundary issues with their clients. You know what I’m talking about, right? You have boundary issues if you’ve experienced any of the following: Clients texting you non-stop Clients emailing you over the weekend expecting work to be done ASAP Clients expecting response times that you aren’t able to or don’t want to provide Clients asking for more revisions than you’ve agreed to Clients not paying their invoices on time Clients arguing over your invoices Constant and consistent frustration in your relationships with your clients The feeling of always being on edge with your clients The feeling that you have 0 balance in your business and life Any of this sound familiar? If the answer is yes, the first thing I want you to know is that you’re not alone! I experienced this in my businesses back when I was doing VA + OBM work, I support my clients with these issues often and honestly, it’s also a bit of a rite of passage as an entrepreneur. Once you experience them you know it’s time to fix them, and that’s a good thing! So here’s something really important to remember: boundary
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